Leica Store Mayfair terms & conditions apply to all in store and phone sales transactions via this website and are intended to follow the guidelines set out in the DTI's 'Distance Selling' regulations. They do not affect your statutory rights.
Please note that all telephone calls to Leica Store Mayfair, Leica Client Care, Leica S-Studio and Leica Akademie Mayfair are recorded and may be used for training purposes.
Leica Store Mayfair is the trading arm of Leica Camera Ltd, registered in UK No 2308025
Leica Store Mayfair website phone sales Postage & Packing prices
• Small items in Mainland Britain are only £4 for Royal Mail Recorded delivery i.e. Batteries, memory cards, chargers and small accessories.
• Large items in Mainland Britain are only £8 for Courier delivery i.e. Digital and Analogue cameras, lenses, binoculars, scopes, flashguns and tripods.
• Northern Ireland (Royal Mail) 2-5 days £12
• Scottish Highlands (Royal Mail) 2-5 days £12
We do not deliver outside the U.K. and N.Ireland.
Allow up to 2 working days for Courier delivery. Orders received after 12:00 Noon on a working day will normally be dispatched on the next working day (Monday to Thursday).
Delivery charge for goods is the method of dispatch for which you would like your product dispatched on. If an item you have ordered is out of stock but a 24 hour delivery service is chosen your item will be dispatched on a 24 hour delivery service when your product comes into stock.
Please note that our Couriers do not deliver on weekends, (unless a Saturday delivery is chosen) your order placed on a Friday or over the weekend will be delivered to you on the following Wednesday providing all your products ordered are in stock at our warehouse.
Delivery Time Scales
We will endeavour to deliver goods within the times stated on the website but goods are subject to availability. When, in the unlikely event goods are likely to be delayed we will contact you to advise you of such, as soon as we become aware. You are able to cancel your order for a full refund if the new delivery estimate is not satisfactory.
Despite our efforts, there can sometimes be unforeseen delivery delays. You will receive e-mail notification of full or part shipments of your order, including tracking details where applicable. If you are concerned about the details this shows please contact us and we will be happy to assist in giving you further details
Any discrepancies in delivery must be notified in writing within a reasonable time.
Leica Store Mayfair website phone sales Payment
We accept all major credit and debit cards, including:
• American Express
All orders are authorised and debited irrespective of stock status, and will be supplied as soon as stocks permits, within a 30 day time period, unless otherwise agreed.
You can help us to clear payment quickly by:
• Having delivery to the cardholder's billing address.
• Providing the landline telephone number for that address (in addition to any mobile number you may wish to provide).
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. In the unlikely event due to an error or omission the price published for the goods is wrong we will inform you of the correct price and give you the opportunity to cancel the order, if this is not satisfactory.
Our products carry warranty periods as stated by specific product (ask for details). In addition, some products carry an additional Leica Passport (ask for details). Your statutory rights are not affected.
The Leica M System Bespoke Workshop - specfic payment and cancellation procedures
This course is subject to all the normal terms and conditions for Leica Akademie workshops but is also subject to the following specific and different payment and cancellation terms:
The course fee includes a non-returnable £250 booking fee, payable in advance, to secure your date. Accepted payment methods include BACS (online banking), cash or cheques payable directly to the workshop tutor.
Errors and Omissions
We make every effort to ensure that the information on our site is accurate and up to date. We will promptly correct any errors brought to our attention. Leica Store Mayfair website phone sales returns policy
New faulty or defective goods will be accepted back for full refund or replacement within a reasonable time from the date of receipt of the product. This does not cover damage caused by accident, misuse, dropping, improper care or storage, or damage resulting from sand or water. Replacement products are subject to availability. Goods must be returned in its original form including full box content. This does not affect your statutory rights.
Copyright 2009 Leica Store Mayfair.
All rights reserved.
All texts, pictures, graphics, tone, video and animations, including their arrangement, are subject to copyright and other laws for the protection of intellectual property. They may not be copied for commercial purposes or passed on to third parties, nor may they be changed and used on other websites. Some Internet sites of Leica Store Mayfair contain material, the copyright of which lies with the party who has made the material available.
Products and prices
Since going to press, changes may have occurred in relation to products and services. All rights regarding changes in construction and form, as well as alterations in the scope of delivery or service reserved during the delivery period, provided that the deviations can reasonably be regarded as acceptable to the customer and taking the interests of Leica Store Mayfair into consideration. Pictures may show accessories, specialist equipment or other fixtures which are not included in the standard scope of delivery or service. Deviations in colour may occur due to technical reasons. Individual pages may include types or services which are not available in certain countries. Statements relating to legal or tax regulations and effects are only valid for the United Kingdom. The prices valid on the day of delivery apply, except where other terms are expressly specified in the sales or delivery terms and conditions. The prices are to be regarded as recommended retail prices.
Brands and logos
The brands and logos used on the website are legally protected trademarks of Leica Camera Ltd. It is not permitted to use these brands or logos without prior consent from Leica Camera Ltd.
Leica Camera Ltd aims to offer you an innovative and informative Internet programme. We therefore hope that you will be as satisfied with our creative design as we are. We must point out, however, that Leica Camera Ltd must take measures to protect its intellectual property, including, patents, trademarks and copyright, and that this website can grant no license rights for the intellectual property of Leica Camera Ltd. Thank you for your understanding.
Note on prognostic statements
Internet pages, press releases, forecasts, presentations, audio and video transmissions of events (live or recorded) and other documents on this website contain prognostic statements relating to future development based on the current evaluation of the management. Prognostic statements are characterised by words such as "anticipate", "assume", "think", "estimate", "expect", "intend", "can/could", "plan", "project", "should". Such statements contain some risk and a certain level of uncertainty. We neither intend nor are we obliged to update prognostic statements, as they are based solely on the conditions valid on their day of publication.
The statements and information published on these pages are not to be regarded as a warranty or guarantee be it explicit or implied. They particularly do not represent an implied guarantee for the condition, transferability, suitability for certain usage or release from breach against laws or patents.
Our website also contains links to other websites on the Internet. We would like to point out that we have no influence on the design and content of websites accessed via the links on our website. We can therefore also provide no guarantee that the information presented on these websites is up-to-date, correct, complete and of good quality. For this reason we hereby distance ourselves from the content of these websites. This declaration applies to all links to external websites present on our website, including their content.